Gerry Gardner My question is why does it say in My Asus that i am not connected to the internet

[gerrygardner195]

System: Windows 10 and windows 11
Battery or AC: AC:
Model: ux371
Frequency of occurrence: constant
Reset OS: have tried using win 10 and win 11
Screenshot or video: screenshot
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Detailed description：

[RAJU_MSC_MATHEM]

gerrygardner1958

1. System: Windows 10 and windows 11
2. Battery or AC: AC:
3. Model: ux371
4. Frequency of occurrence: constant
5. Reset OS: have tried using win 10 and win 11
6. Screenshot or video: screenshot

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Detailed description：

Gerry Gardner My question is why does it say in My Asus that i am not connected to the internet

allow my asus application in windows firewall or another firewall application

[gerrygardner195]

Thanks, I have looked at that already and found 3 entries for Asus all are enabled for access to the internet.
And the fourth entry for MyAsus enabled in/out/bound.

[Blake_ASUS]

Hello Gerry,
May I have the screenshot?
And the issue happen under Win10 or Win11?
Thank you.

[gerrygardner195]

This is windows 11 the same thing with windows 10