allow my asus application in windows firewall or another firewall application
Thanks, I have looked at that already and found 3 entries for Asus all are enabled for access to the internet.
And the fourth entry for MyAsus enabled in/out/bound.
May I have the screenshot?
And the issue happen under Win10 or Win11?
This is windows 11 the same thing with windows 10
The screenshot you took is about "link to my ASUS", which is a function to link your mobile phone with your laptop.
It does not related to the internet function of the laptop.
Can you describe more?
Hi. This may be why I cannot receive any Technical support via the MyAsus app.
I have to email Customer support and ask them to forward my many tech requests.
I have Windows 11 running on my laptop but still the same problem
I have never had so many issues with one laptop and after so many failed tech requests
I have given up with Asus and I have returned the laptop to PC World.
Going back to( HP) for a new laptop
Thanks for your info😅
So there was no option showing when you switch to "Customer support" interface in MyASUS?
Thank you for the feedback anyway.