This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Damaged

Sanab
Star I

Absolutely trash after sale service. My brother brought their asus laptop - ASUS ZENBOOK 14, 19 days back and he faced multiple hard ware issues, they just gave DOA certificate and the dealer later said he doesn't have a replacement and he cannot give a refund either. Sent n number of mails and calls to ASUS team, zero support from them. Fooling around and now I'm left with no choice except to file a legal complaint in consumer court.
No body bothered till date to give me a call and get us the help.
I was even ready for the replacement of the defected part , for the also they showed their 100% level of incompetency.

2 REPLIES 2

FongPoui
Rising Star II

@Sanab 

In what country?

 

Falcon_ASUS
Moderator
Moderator

@Sanab 
We apologize for the inconvenience caused. 
I have sent you a message, please provide me with the product serial number through the message so that we can further investigate.