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Product is already registered

i bought a brand new zenbook today and i am unable to register it, as it says that its already registered

alrad by Star I
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Resolved! ZenBook 14 UM425Q - SSD upgrade

HiI've got a ZenBook 14 UM425Q with Ryzen 9 inside. I want to upgrade its SSD.Does it support 4th gen NVMe?Thx in advance

IR webcam doesn't work

Hi everyone. I have a Zenbook 13 oled code UX325ea and I used its camera for 5 months without any problem but suddenly it stopped working.  I tried updating it but didn't work so I uninstalled it and after that I can't install the camera driver again...

ZENBOOK 17 FOLD OLED WONT POWER ON

Hi All, PLEASE HELPAny suggestions, my boss ZENBOOK 17 FOLD OLED WONT POWER ON. It has been working fine but all of a sudden it wont in on, when plugged into a power source or without.  

wwm-419 by Star I
  • 116 Views
  • 1 replies
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Have to buy an Asus Laptop with a specific keyboard layout

I'm planning to buy a new Asus Laptop. I currently live in Austria. Likewise, I have to buy the Laptop with US QWERTY layout keyboard (as picture shows), how can I do it?am I forced to buy from US market? Since buying from asus.com.de is not possible...

Barny23 by Star I
  • 126 Views
  • 1 replies
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Vietnam Customer Care services

Dear Head ASUS Care Center Management,I hope this message finds you well. I am writing to express my dissatisfaction with the service I received at your ASUS Care Center located in Viettel Tower, Ho Chi Minh City, Vietnam, particularly in relation to...

Nghitt by Star I
  • 87 Views
  • 1 replies
  • 0 kudos

What is an ITN Number?

Ive recently purchased a Zenbook and want to take advantage of the 6months free Netflix.On the form, one of the fields is "ASUS OLED Laptop ITN Number*"I can find no reference to an ITN Number anywhere, is it another name for a serial number?When cli...

WobagUK by Star I
  • 174 Views
  • 4 replies
  • 0 kudos

drivers

the mouse of my Asus Zenbook pro 15 UX535LI is working can't even fine my mouse device on device managementany help pls 

Zenbook UX3405MA 2024

I just bought this laptop recently, keep getting clock watchdog timeout if I am not plugged in. I have done troubleshooting and every solutions suggested online, even clean installation the laptop 2 times and updating every drivers.Still I am getting...