Blurry front camera asus zenbook 14

[Jessica_M]

Hello,
Within the last 2 days I noticed my facial recognition was not working properly. I signed into a zoom conference yesterday and my image was all blurry. I have tried wiping the screen, running all updates, restarting the computer. I rely heavily on online meetings. Has anyone else had this problem or have possible solutions?
-Jessica M

[Falcon_ASUS]

Jessica M

Hello,

Within the last 2 days I noticed my facial recognition was not working properly. I signed into a zoom conference yesterday and my image was all blurry. I have tried wiping the screen, running all updates, restarting the computer. I rely heavily on online meetings. Has anyone else had this problem or have possible solutions?

-Jessica M

Blurry front camera asus zenbook 14

@Jessica M
Please refer to the following FAQ for troubleshooting.
[Notebook] Troubleshooting - Notebook’s camera problem | Official Support | ASUS GlobalIf the situation remains the same, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
Sorry for any inconvenience it may be caused.