Blue screen error

[rohit00]

Help me please 

[Falcon_ASUS]

@rohit00 
May I know the complete model of the laptop you are using?
How to find Model Name

Have you recently installed or upgraded the memory or SSD to a non-original one provided by us?
Regarding the reported issue, we recommend updating the BIOS and system to the latest version.
Alternatively, please refer to the following FAQ for troubleshooting steps.
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD)
Sorry for any inconvenience it may be caused.

[rohit00]

ASUS ZENBOOK 14 OLED UX3402ZA I7 1260P  and all bios plus windows all  update upto date already 

[Falcon_ASUS]

@rohit00 
If you have followed the FAQ for troubleshooting but the issue persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

[camilasaunder89]

To fix the blue screen error try these fixes:

1. Update outdated drivers.

2. To update the Windows, press Windows + I > Update & Security > Windows Update > Check for Updates.

3. Run a malware scan to detect any virus attack.

4. Restart your device.