Asus Zenbook Pro 15 OLED does not work with external screen after wake up

[Nikolay2]

Every day when I come to my office and turn on the laptop Asus Zenbook Pro 15 OLED, the external connected display does not work. The laptop itself is outputting the information for the external display as clearly the mouse can go outside the laptop screen, but the external monitor does not show anything. Tried with 4 monitors in the office (which I am sure they work) and the issue persist.

This is a big issue as everyday I need unplug the HDMI, turn off  the laptop, turn it on again and re-plug the HDMI.

I contacted ASUS support and received a link to update the BIOS, but this did not solve the problem.

My advice is to consider your purchase of ASUS ZenBook Pro 15 OLED until this issue is fixed if you plan to use it with external monitor daily! 

[Nikolay2]

Hello,

I reset the Win 11 but the problem persist. Any further help will be much appreciated.

Kind regards,

[Falcon_ASUS]

@Nikolay2 
Could you please provide a video of the issue you are experiencing? This will help us confirm the operation process.
Additionally, please provide the current version of your graphics card driver.
Sorry for any inconvenience it may be caused.