Hello,
I checked the forum and saw similar problems, unfortunately I did reinstall all drivers and still nothing.
But from the beginning:
ScreenPad stopped working (stays black) after Windows 11 reinstallation.
Pressing F6 was giving me 3 options: Screen Pad, Touch Pad, Disabled (where no.1 = no.2, meaning: no display on the ScreenPad).
I don't have original Asus Windows files on that laptop anymore (but still have "eSupport" folder there) so I couldn't just bring back the factory state and that is why I used Windows to reinstall itself from the cloud (cleaning everything on HD) - that didn't help - ScreenPad still dead.
Then I reinstalled all the drives as per ASUS page - no luck (but still had 3 options when using F6)
Finally I decided to install Windows 10 + original drivers from "c:\eSupport" folder - still no luck - but this time pressing F6 gives me only 2 options : Touch Pad / Disabled
No need to mention that ScreenPad2Optimizer tells me to download Intel Graphics driver (I checked all of them already, and NVIDIA as well).
Can anybody with a working ScreenPad on the same laptop's model give me information what drivers / versions are there? I have these:
Display Adapters
- Intel(R) UHD Graphisc -> 30.0.100.9864
- NVIDIA GeForce MX250 -> 30.0.15.1169
Human Interface Devices
- I don't have an ASUS Touch Pad here ! - not sure if it should be, tried installing PrecisionTouchPadNumberPad but nothing...
System Devices
- ASUS ScreenXpert Interface -> 3.0.8.0
- ASUS System Control Interface v3 -> 3.1.17.0
- Intel(R) Serial IO I2C Host Controller - 02E8 -> 30.100.20.20.7
- Intel(R) Serial IO I2C Host Controller - 02E9 -> 30.100.20.20.7
Thank you.
