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Weird popping and crackling sound thru laptop speakers

khanisar
Star I

Tuesday - last edited Tuesday

I recently bought a vivo book pro 15 M6506MU, the speakers produce a weird popping and crackling sound every time the windows notification sound plays, same is also heard every time the speaker resumes after a pause or during a dialogue/music on youtube.

should I claim warranty? or is it a drivers/software issue?

 

thanks

 

 

 

 

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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

Tuesday

@khanisar 
I would recommend referring to the following FAQ for troubleshooting steps.
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems

If the issue persists and you recently purchased the laptop, we suggest contacting the retailer to inquire about the possibility of returning or exchanging the product if you have concerns.
Sorry for any inconvenience it may be caused. 

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