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Forum Posts

Battery Drain While Laptop It's Off

I have an # Asus Vivobook S14 Oled  K3402ZA # , and i notice since i bought this laptop that when i turned off, on shut down at windows menu, and leave the battery at 100% and then after 8 hours that the laptop its off, it drains 5% of battery, the c...

AOlsen by Star I
  • 281 Views
  • 2 replies
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Touchpad not working on Windows 10 Pro on Vivobook

Hello everyone.I have a problem with the touchpad on Windows 10.Please note that when I check the touchpad in the BIOS menu, everything works normally during the test, so should be something with the driver?I have a few drivers not installed, but MyA...

zynth by Star I
  • 206 Views
  • 1 replies
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Resolved! USB charging worked, then stopped on Vivobook

Last week I got a Vivobook Flip (TP470EA-OS34T), which has a Thunderbolt 4 port with power delivery. Pleased to have more options for travel, I tried out various USB-C chargers - 45W Chromebook charger, 18W and 20W phone chargers - all worked fine (c...

Vivoldi by Star II
  • 350 Views
  • 3 replies
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Resolved! K3502ZA 15" OLED Audit Failure 4625 about logon

I am getting these Audit Failures 4625 for no reason, checked my account, anyone else having this issue?Update 25 August, 2023: The Audit Failures stopped, hope it stays that way, just ignore this post.

FrankW by Star II
  • 543 Views
  • 7 replies
  • 1 kudos

Resolved! line on the back side

Hello EveryOne,i wanted to know what is this line that is shown in the image and if that line or plastic can be removed as well so any 1 tell me what going on with this kind of laptop... I have seen this kind of line in hp laptops too so please some ...

Firmware Update

Hi,I have an Asus firmware update screen that popped up and is blocking me from getting to my desktop. It won't let me actually update anything. So I'm stuck. Asus tech support weren't able to help. Any thoughts?Thanks!

Taltol by Star I
  • 257 Views
  • 3 replies
  • 0 kudos

Laptop warranty extension question

Ok, so I was on the Asus site earlier,  and there was an option to extend warranty on my laptop.  It asked for the serial number, which I gave it, then gave me options. So I choose one,  give it my payment info etc, and then,  that's it.  Website sti...