08-20-2024 02:14 AM - edited 08-20-2024 02:15 AM
I recently bought a vivo book pro 15 M6506MU, the speakers produce a weird popping and crackling sound every time the windows notification sound plays, same is also heard every time the speaker resumes after a pause or during a dialogue/music on youtube.
should I claim warranty? or is it a drivers/software issue?
thanks
08-20-2024 06:05 PM
@khanisar
I would recommend referring to the following FAQ for troubleshooting steps.
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems
If the issue persists and you recently purchased the laptop, we suggest contacting the retailer to inquire about the possibility of returning or exchanging the product if you have concerns.
Sorry for any inconvenience it may be caused.