USB c issue

[Mariyana]

Hello there, I have purchased a new monitor that I have to connect via USB on my laptop, unfortunately It only turn on but no picture please help me here is the SN of mu laptop 

R6n0C**********

[Falcon_ASUS]

@Mariyana 
Based on the serial number you provided, the model of your laptop is X1502ZA, and this model does not support display through USB Type-C.
Sorry for any inconvenience it may be caused.