Screenpad 2 problems

[andrea_vignoli9]

System: Windows 10 home Italian
Battery or AC:
Model: Vivobook s532fl
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：Hi @Blake_ASUS, I have read the discussion about Screenpad 2's problem.
I have a Vivobook S532 FL notebook. I reinstalled the operating system (windows 10 home - italian) and now the screenpad doesn’t work anymore. I followed the instruction in asus.com/support/FAQ/1041344,
But the installation of both ‘[ASUS ScreenXpert Interface (Driver)]’ and  ‘[ASUS System Control Interface V2(Driver)’] fail.
Do you have suggestions? Thanks in advance.

[Blake_ASUS]

Hello Andrea,
Was there any error message about the failing installation?
Thank you.

[andrea_vignoli9]

Hi @Blake_ASUS ,
Hereafter I attach the screenshots of the messages I obtained after launching the Install.bat files of
INF_ScreenXpert_CMD1.2.2.0_LiveUpdate


And
ASUSSystemControlInterfaceV2_ASUS_Z_V2.2.31.0_12934

Unfortunately, the windows language is Italian. The error message is in both cases:
‘dati disponibili esauriti’, which is something like ‘data available out of stock’.

Thanks again for your help.

Andrea

[Blake_ASUS]

Hello Andrea,
so the drivers were downloaded from below website?
officialsiteThank you.

[andrea_vignoli9]

Blake_ASUS

Hello Andrea,

so the drivers were downloaded from below website?

https://www.asus.com/laptops/for-home/vivobook/VivoBook-S15-S532/HelpDesk_Download/?model2Name=VivoB...

Thank you.

View post

Hi Blake,
yes, I downloaded the drivers from the official website.
Andrea