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Screen flickering

guytremblay
Star I

Hi, 

The screen is flickering when I pivot the laptop screen. Looks like there is a hardware issue. Laptop still on warranty. Please help. 
M5402RA
Serial Number : N6N0CV147685259
Warranty : Valid until 2023-09-07

5 REPLIES 5

Falcon_ASUS
Moderator
Moderator

@guytremblay 
According to your description, it is recommended to send it for repair to check the screen cable.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#  

Sorry for any inconvenience it may be caused.

camilasaunder89
Rising Star I

There are various reasons why you're facing screen flickering issues:

1. Incompatible or corrupt display drivers
2. Defective hardware
3. App incompatibility
4. Loose monitor cable
5. Monitor refresh rate

However, If it's still under warranty then getting it checked or replaced from the Asus store is the best option. 

guytremblay
Star I

Thank you! 

Vivek341
Star II

that basically your amd onboard graphic driver issue.