Two month ago I have bought ASUS Vivobook Pro 15 M6500XV laptop.
Current 306 from june 2023 bios version is vulnerable for CVE-2023-20569 https://www.amd.com/en/resources/product-security/bulletin/amd-sb-7005.html so I have written to asus support and I have asked about new bios version with new amd cpu microcode and AGESA firmware for fix vulnerable.
After my question to asus support on official website https://www.asus.com/laptops/for-creators/vivobook/asus-vivobook-pro-15-oled-m6500/helpdesk_bios?mod... the new bios version 309 from december 2023 has appeared but this bios version does not fix CVE-2023-20569 vulnerable
One month ago bios version 309 from december 2023 for asus M6500XV laptop has disappeared from asus web-site and now only bios 306 june 2023 is available.
So I again have written to asus support and asked:
1) why does bios version 309 was deleted from asus website?
2) when will be new bios version for fix CVE-2023-20569?
But asus support does not answer on my questions, so I ask on this forum:
1) why does bios version 309 was deleted from asus website for M6500XV laptop?
2) when will be new bios version for fix CVE-2023-20569 for M6500XV laptop?
3) why does asus support is very bad?
