Lost sound settings

[D_IMAN]

As you know, Microsoft very often releases cumulative updates.
So after installing these updates, my sound settings fly off!
"Hardware Audio Acceleration" is automatically enabled, and "DTS Audio Processing" is automatically enabled.
And I have to adjust the sound every time...
Why is this happening???

I have Windows 11 installed
All drivers and Bois are downloaded from the ASUS website.
Notebook model: Vivobook Pro 14X OLED (N7400\X7400PC)

@Falcon_ASUS I need help...
The latest update I installed was KB5016691
And after installing it, I have a sound settings fly...

[D_IMAN]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/228915#Comment_228915

@D_IMAN

About this description "Only the volume of the headphones again rose from 40% to 60%".

Does the situation improve if you replug the headset?

View post

I pulled out the 3.5 jack and put it back in, the volume didn't change, it stayed at 40%

[Falcon_ASUS]

D_IMAN

https://zentalk.asus.com/en/discussion/comment/228985#Comment_228985

I pulled out the 3.5 jack and put it back in, the volume didn't change, it stayed at 40%

View post

@D_IMAN
I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

[D_IMAN]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/228997#Comment_228997

@D_IMAN

I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

View post

I will wait for information!

[Falcon_ASUS]

D_IMAN

https://zentalk.asus.com/en/discussion/comment/229135#Comment_229135

I will wait for information!

View post

@D_IMAN
Confirmed by the technical unit, we are still unable to reproduce the same situation as you.
BIOS:301
OS:21H2 (22000.978)
Audio Driver: 6.0.9231.1
UI APP: 1.28.255.0
DTS UWP:1.10.9.0
DTS Extension:1.10.28.0

If your problem does exist, we would suggest you bring back your laptop to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused. 

[D_IMAN]

@Falcon_ASUS
Upgrading to 22H2 did not help!
Then I did this: disconnected the Internet, disabled automatic driver updates, deleted UWP Realtek Audio Console, UWP DTS Audio Processing, deleted all Audio inputs and audio outputs in Device Manager, also deleted Realtek (R) Audio in Device Manager, deleted DTS Audio Effects Component . Then I rebooted the laptop, turned on the Internet and automatic driver updates, then updated the hardware configuration in the device manager. And at the same time, Realtek Semiconductor Corp was downloaded in the update center. - MEDIA - 6.0.9231.1
I also installed it on a new one through the Microsoft store, UWP Realtek Audio Console, UWP DTS Audio Processing.
Adjusted all audio settings.
Bottom line, after rebooting and turning on the laptop, the sound level remains at the set values.
Now it remains to wait for the cumulative updates to check whether the sound settings will be reset again!