Noukheiz
- System: Window
- Battery or AC: Both
- Model: X540NA
- Frequency of occurrence: 2 to 3 times a day
- Reset OS: Done by service center
- Screenshot or video: Not Available as time of occurrence is unknown
========================
Detailed description：Laptop is tripping in the middle of work without shut down. 7 complaints has been raised. Currently laptop is with service center of Asus from past 15 days. RMA No INXXN40088.
Case no:A201205298-0009; Pass by:TP-India->Aashi Hardiya->Pass to RMA group-IN-L3 (East) # L8N0GR03802535F// INXXN40088.
Complaint Reference details as on 21.04.2022:-
ticket ID 87074,CO42222790,CO42222701,COC2121536,Service No=A2012052298-0009,ASUS Service No=A2012052298-0010,ASUS Service No=A2012052298-0004
ASUS Service No=A2012092484-0002 & A2012052298-002; ASUS Service No=A2012052298-0003, RMA INXXMC0242, RMA INH3N30254, RMA INXXN40088
1. Total Complaints Made - 07, No Solution
2. Service Engineer Visted at home:- 04 times ,No Solution
3. Laptop Taken at Service Center :- 02 Times ,First Time it took 10 days no Solution.
Right Now Laptop is with Service Center -Hand over to service center on 07.04.22,15 Days Passed.
4. Complaint Open from - 189 Days
INXXN40088 - Complaint open from 183 days
@Noukheiz I have forwarded the information to the relevant department. Sorry for any inconvenience it may be caused.
