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Forum Posts

Laptop Repair

Can anyone give me a contact phone number for ASUS other than the "Support" number? I sent my laptop for repair 7 weeks ago and have been told multiple different things every time I ring Support. I also keep getting told that my repair will be escala...

The best driver software is already installed

Hi,Not a long ago, I ran into network driver problem. The adapter said that "no driver is installed for this device". Then I downloaded a random compatible network driver for emergency. Now I can use my wifi back. So, I immediately went to my laptop ...

X411UA external hdmi monitor keeps switching off and on

System: VivobookBattery or AC: ACModel: X411UA with Samsung monitor C24F390 23.5"Frequency of occurrence: continuousReset OS: NoScreenshot or video: ========================Detailed description:I am using Windows 11.I am trying to use my X411UA with ...

display connecton may be limited

System: Windows 11 homeBattery or AC: bothModel: x512faFrequency of occurrence: just tried to installReset OS: Screenshot or video: ========================Detailed description:I purchased a selore adapter for my usb-c port to drive a second external...

USCJohn by Star I
  • 313 Views
  • 1 replies
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Allow uploads of text file type for reporting errors

Things like CBS windows logs, or WER reports can have a lot of text in them, but are useful for reporting bugs or errors for discussion. Adding text inline to the discussion can make the post hard to read and unwieldy.Currently, it seems that ZenTal...

TD47 by Star II
  • 299 Views
  • 1 replies
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X712EA WER report with AsusTru2Life.dll causing access violation

My Asus X712EA gets frequent 0xc0000005 being reported in the Windows Error Reports. Usually whenever my laptop reboots. The OS is Windows 10 21H2 OS Build 19044.1586. I have the latest Asus software, and BIOS X712EA.306.The AsusTru2Life.dll ( versi...

TD47 by Star II
  • 958 Views
  • 6 replies
  • 0 kudos

เปิดหน้าจอไม่ติด

ตอนนั้นเปิดหน้าจอเข้าเว็บทิ้งไว้หน้าจอก็ดับไป จะเปิดเครื่องใช้งานอีก ทำไมหน้าจอไม่ขึ้นอะไรคะ ทั้งกดเอนเทอร์แล้วกดปุ่มอื่นก็แล้ว ลองชาร์จแบตแล้วลองกดอีกครั้งก็ดับเหมือนเดิม กดปุ่มเปิดเครื่องก็ไม่มีไรเกิดขึ้น ต้องทำไงหน้าจอจะติดคะ รุ่นvivo flip14 (TP41...

Remove Registered Product

System: Windows 10Battery or AC: 65WModel: S433EAFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:

Yash75 by Star I
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  • 1 replies
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Doubt on Use of Laptop with AC power

I was purchsed a new ASUS vivobook M515 laptop in nov 2021. Sometimes, I forget to switch off the power button and it puts my laptop on AC power. Can it harm or damage hardware of my laptop? Is this a bad habit? some websites says it can damage the ...