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I installed elan fingerprint driver but it doesn't show in device manager

megamind
Star I
System: Asus VivoBook 15
Battery or AC:
Model: X512DA
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
4 REPLIES 4

RAJU_MSC_MATHEM
Zen Master I
megamind
  1. System: Asus VivoBook 15
  2. Battery or AC:
  3. Model: X512DA
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:


I installed elan fingerprint driver but it doesn't show up in my device manager
enable shown hidden devices in view tab under device manager.

megamind
Star I
RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/53973/i-installed-elan-fingerprint-driver-but-it-doesnt-show-...

enable shown hidden devices in view tab under device manager.


View post
it still doesn't show it

RAJU_MSC_MATHEM
Zen Master I
megamind

https://zentalk.asus.com/en/discussion/comment/190544#Comment_190544

it still doesn't show it


View post
uninstall installed elan fingerprint driver by you. Let windows update detect device , download device driver and install for you.

Falcon_ASUS
Moderator
Moderator
megamind

https://zentalk.asus.com/en/discussion/comment/190544#Comment_190544

it still doesn't show it


View post
@megamind
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/