10-15-2021 01:22 PM
10-20-2021 07:10 PM
- System: Windows 11
- Battery or AC: Both
- Model: Vivobook K15 OLED (K513EA)
- Frequency of occurrence: Always
- Reset OS: No
- Screenshot or video:
Detailed description：i bought this new laptop and everything is good except the audio via headphone jack. it came with DTS sound processing app. when i use my headphone it sounds like the DTS app is somehow set to a club equalizer mode. this greatly affect the sound quality and if i change to movies or game mode the effect become worse. also if the video file is encoded with dolby atmos or dolby 5.1 then the whole audio quality gets worst. i have used dolby audio in other laptop and that was awesome but this dts laptop really sucks.
bass is not that much punchy as on my previous laptop with dolby audio. sourround effect sucks some time poor than a mobile phone with dirac audio only.
this laptop came with oled display to improve the video watching experience but for me it is ruining my experice cause i consider myself as a audiophile.
Really Poor Sound on Vivobook K15 OLED (K513EA)
10-21-2021 03:41 PM
Falcon_ASUSyes it's same for different headphones.
Is it the same situation to replace a different headphone?
Could you please provide your test app and video files or links for me?
(files can be uploaded to cloud storage and provide the link)
Please also provide the following information.
1. BIOS version
2. audio driver version
10-21-2021 11:10 PM
yes it's same for different headphones.
my test apps are vlc, Films & TVs and Youtube for every video file
BIOS Version: 308
Audio Driver Version: how to check that?
DTS Audio Processing Version: 18.104.22.168
My Asus app shows no update so i'm guessing that all drivers are up to date.
10-23-2021 10:30 AM
Falcon_ASUSi can't post links here
Could you please provide me with the YouTube video link that you think the sound is not good?
Audio driver version: Please find out "Device Manager" > "Audio inputs and outputs" > "Internal Speaker" > "Properties" > "Driver"
Please also provide me the current system version.