How do I wake my laptop from hibernate using keyboard and mouse?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-01-2021
09:01 AM
- last edited on
01-16-2024
01:37 AM
by
ZenBot
System: 64-bit operating system, x64-based processor
Battery or AC: both
Model: X513EP-EJ172T
Frequency of occurrence: N.A.
Reset OS: N.A
Screenshot or video: N.A.
========================
Detailed description: Can anyone advise me on how to wake my laptop from hibernate mode using a mouse and/or keyboard? Currently, my laptop only wakes up when I press the power button. I have tried to move and click my mouse, and pressing my keyboard to wake the computer to no avail. I have checked my device manager. Both mouse and keyboard are allowed to wake the computer.
Thank you.
Battery or AC: both
Model: X513EP-EJ172T
Frequency of occurrence: N.A.
Reset OS: N.A
Screenshot or video: N.A.
========================
Detailed description: Can anyone advise me on how to wake my laptop from hibernate mode using a mouse and/or keyboard? Currently, my laptop only wakes up when I press the power button. I have tried to move and click my mouse, and pressing my keyboard to wake the computer to no avail. I have checked my device manager. Both mouse and keyboard are allowed to wake the computer.
Thank you.
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-10-2021 12:04 AM
ongguanfuh@ongguanfuhDear Sir/Madam,
Thanks for the advice thus far. I have attempted a factory reset and the problem still persist. Do I head down to the service center for assistance?
View post
If the laptop still cannot wake form hibernate normally, I would like to suggest you to bring back your laptop to our service center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.

- « Previous
-
- 1
- 2
- Next »