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Hard Drive Failure in Laptop - Emmanuel Katto

emmanuelkatto
Star I

Hi all, I am Emmanuel Katto from Uganda. How do I troubleshoot and fix a failing hard drive on my Asus Vivobook? Are there any diagnostic tools recommended? Please let me know.

Thanks!

Emmanuel katto

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@emmanuelkatto 
I would suggest using MyASUS to perform a diagnostic test on the SSD.
MyASUS - System Diagnosis
If the test does not pass, I recommend taking your laptop to a nearby repair center for further investigation.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.