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Keeping laptop always connected to AC power deteriorate adapter health?

lovel
Star I

I had problem with my adapter of Asus Tuf, but I wasn't sure why the problem appeared in first place. The problem was like, laptop was keep on changing btw charging and discharging state cyclically forever (every 3 sec), some of my colleagues said it's because I always keep the adapter connected to AC power, but I thought keeping my laptop always connected wouldn't deteriorate my battery health, So what's the optimum thing I should now? Should I keep my laptop always connected to AC power, not caring the adapter health, or it was totally a different cause for the failure of my adapter, help me out ppl

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@lovel
If you are inquiring about the connection and use of the battery and power adapter, I would recommend referring to the instructions in the FAQ.
ASUS Battery Health Charging - Introduction

In your situation, it may be caused by issues with the power adapter or the laptop's AC jack. I would suggest sending both the laptop and the power adapter for repair to further investigate the problem.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.