08-07-2020 05:57 PM - last edited on 01-16-2024 12:54 AM by ZenBot
08-09-2020 05:06 AM
matteochircoIf Phone is connected to bluetooth and its working correctly means. bluetooth device in laptop is good. Problems in bluetooth mouse or in bluetooth dongle , use different mouse.
- System: Windows 10 64bit 2004
- Battery or AC: both
- Model: F512DA-NH77
- Frequency of occurrence: Every hour or more often
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Detailed description:
I've got a brand new Vivobook and also purchased a brand new bluetooth mouse. I've been having wireless connection problems with it. The other day in Windows 10 action center it would show Bluetooth is on but it's actually not or it would have problems turning it on. Restarting it would seem to be the only way to fix it.
Same with my bluetooth mouse, it would keep losing connection. I tried it with a different bluetooth mouse. Also have my phone connected to bluetooth. The phone seems to be fine. So it's only the mouse. And I've tried checking for updates, and uninstalling & reinstalling bluetooth drivers but it didnt work.
Bluetooth mouse keeps dropping connection
08-09-2020 09:48 AM
RAJU.MSC.MATHEMATICSYou did not read my post. I said the mouse is new and tried it with other mice.https://zentalk.asus.com/en/discussion/33114/bluetooth-mouse-keeps-dropping-connection
If Phone is connected to bluetooth and its working correctly means. bluetooth device in laptop is good. Problems in bluetooth mouse or in bluetooth dongle , use different mouse.
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08-09-2020 10:20 AM
matteochircothen install certified driver comes with mouse CDhttps://zentalk.asus.com/en/discussion/comment/102081#Comment_102081
You did not read my post. I said the mouse is new and tried it with other mice.
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08-09-2020 04:37 PM
RAJU.MSC.MATHEMATICSMy mouse didnt come with drivers. It's a Microsoft mouse.https://zentalk.asus.com/en/discussion/comment/102115#Comment_102115
then install certified driver comes with mouse CD
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