Bluetooth mouse keeps dropping connection

matteochircomatteochirco Level 1
edited September 2020 in VivoBook
  1. System: Windows 10 64bit 2004
  2. Battery or AC: both
  3. Model: F512DA-NH77
  4. Frequency of occurrence: Every hour or more often


Detailed description:

I've got a brand new Vivobook and also purchased a brand new bluetooth mouse. I've been having wireless connection problems with it. The other day in Windows 10 action center it would show Bluetooth is on but it's actually not or it would have problems turning it on. Restarting it would seem to be the only way to fix it.

Same with my bluetooth mouse, it would keep losing connection. I tried it with a different bluetooth mouse. Also have my phone connected to bluetooth. The phone seems to be fine. So it's only the mouse. And I've tried checking for updates, and uninstalling & reinstalling bluetooth drivers but it didnt work.


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