2 weeks ago
I have the following Asus products:
I bought the docking station in order to have multiple displays (2 extra screens) on my laptop. Once I plug in the ASUS Triple Display USB-C Dock DC300 into the usb-c port of my ASUS Vivobook 15 (X1504), I get the following error message : "Display connection might be limited". Please see attached screen-capture of this message.
Could you please assist me on this. Do you have any ideas how I could plug this docking station onto this lap-top?
Many thanks and best regards,
Chris Bray
a week ago
@cbray
Regarding the specification confirmation, please refer to the following FAQ and provide me with the full model of the laptop you are using.
[Windows 11/10] How to check the model name and BIOS version
Thank you.
a week ago
a week ago
@cbray
Your laptop model is X1504VA, and its USB TYPE-C port does not support display.
Sorry for any inconvenience it may be caused.