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ASUS Vivobook 15 (X1504) - usb-c port for ASUS Triple Display USB-C Dock DC300

cbray
Star I

I have the following Asus products:

  1. ASUS Vivobook 15 (X1504)
  2. ASUS Triple Display USB-C Dock DC300

I bought the docking station in order to have multiple displays (2 extra screens) on my laptop. Once I plug in the  ASUS Triple Display USB-C Dock DC300 into the usb-c port of my ASUS Vivobook 15 (X1504), I get the following error message : "Display connection might be limited". Please see attached screen-capture of this message. 

Could you please assist me on this. Do you have any ideas how I could plug this docking station onto this lap-top?

Many thanks and best regards,

Chris Bray

 

 

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@cbray 
Regarding the specification confirmation, please refer to the following FAQ and provide me with the full model of the laptop you are using. 
[Windows 11/10] How to check the model name and BIOS version
Thank you.

Hi,

Please find within the attached image the BIOS information.

 

Best regards

Chris

 

@cbray 
Your laptop model is X1504VA, and its USB TYPE-C port does not support display.
Sorry for any inconvenience it may be caused.