Asus laptop screen problem

[alemdarege]

System: Win 10 Home
Battery or AC:
Model: F543
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description：

[RAJU_MSC_MATHEM]

i

alemdarege

1. System: Win 10 Home
2. Battery or AC:
3. Model: F543
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：

https://us.v-cdn.net/6031231/uploads/WALQBQTCH3O8/whatsapp-video-2021-02-27-at-08-41-20.mp4

Asus laptop screen problem

in which browser , this issue is happening .
try to use different browser, like edge chromium browser, chrome browser, firefox.
try to disable or enable use hardware acceleration in browser settings.
is the same issue is happened in safemode with networking ?
is the same issue is happened in BIOS display ?
use intel dch generic graphics driver or amd dch generic graphics driver.
i have seen some laptops gives same problems with incompatible graphics driver installed

[alemdarege]

RAJU.MSC.MATHEMATICS

i

https://zentalk.asus.com/en/discussion/45180/asus-laptop-screen-problem

in which browser , this issue is happening .

try to use different browser, like edge chromium browser, chrome browser, firefox.

try to disable or enable use hardware acceleration in browser settings.

is the same issue is happened in safemode with networking ?

is the same issue is happened in BIOS display ?

use intel dch generic graphics driver or amd dch generic graphics driver.

i have seen some laptops gives same problems with incompatible graphics driver installed

View post

Hello thanks for the reply,
The issue happened in Chrome,
It happens rarely so I cant observe your questions also I am not the one who uses the laptop it was a gift. According to my experience, it happens in only chrome but I am not sure. I have just updated bios, chipset, etc., and downgrade the graphic driver (which is currently the latest on Asus support).
If I can be sure that the problem is about cables, physically I will refund it but I don't know the reason.


ASUS, F543NA, 15.6", Intel Celeron N3350, 4GB LPDDR3, 128GB SSD, Intel HD Graphics

[RAJU_MSC_MATHEM]

alemdarege

https://zentalk.asus.com/en/discussion/comment/154597#Comment_154597

Hello thanks for the reply,

The issue happened in Chrome,

It happens rarely so I cant observe your questions also I am not the one who uses the laptop it was a gift. According to my experience, it happens in only chrome but I am not sure. I have just updated bios, chipset, etc., and downgrade the graphic driver (which is currently the latest on Asus support).

If I can be sure that the problem is about cables, physically I will refund it but I don't know the reason.

ASUS, F543NA, 15.6", Intel Celeron N3350, 4GB LPDDR3, 128GB SSD, Intel HD Graphics

View post

Sorry then No more ideas from my side.

[Blake_ASUS]

Hello alemdarege,
May you double check if the issue is only with Chrome? Please update Chrome as well.
Also, if you have an external monitor, please connect to it to see if the same issue happen with the external monitor.
Thank you.