AOC USB-C Monitor cannot be detected

[Errol_GY]

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：AOC USB-C Monitor cannot be detected with Windows 11. Just received the monitor and installed in (USB cable provided by manufacturer). However, the monitor cannot be detected. Anyone has the same issue as I am about to return the monitor if it doesn't work.

[Falcon_ASUS]

Errol GY

1. System:
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：AOC USB-C Monitor cannot be detected with Windows 11. Just received the monitor and installed in (USB cable provided by manufacturer). However, the monitor cannot be detected. Anyone has the same issue as I am about to return the monitor if it doesn't work.

AOC USB-C Monitor cannot be detected

@Errol GY
May I know what model of laptop you are using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS Global