Everyone, I have a BAD news for the next coming update

[Sam1991]

I followed up with @Mattias_ASUS regarding overheating issue on A14 build71. Apparently, the dev team didn't find anything unusual ironically. I attached a picture of our conversation. I tried everything I could to get us a fix but it turned out as sth that I didn't see coming at all.

:cross_mark::cross_mark:Edited :cross_mark: :cross_mark: 

One of the users is a developer . @snowdance 

He found and circled the temperature for whomever it may concern ! After sending logs for many times , devs still don't accept it and say they haven't found anything ! Impossible ! Why are they pretending like it's nothing and it's not there?????

Have look at these pictures below.

Correct me if I'm wrong , but how many times do we have to send our logs and get ignored by dev team ? Not acceptable.

@Falcon_ASUS @Titan_ASUS 

As a customer who paid a lot for a premium phone , I deserve an answer here. Reply !

:cross_mark::cross_mark:Edited :cross_mark: :cross_mark: :cross_mark:  

Mattias has just sent me a messaged and he said : " The team is not done checking logs, the log from snowdance is being worked on.I will update when I get more information."

:cross_mark:Users that haven't still sent their logs please do as it might help them to fix the issues soon.

[snowdance]

as you tag me in the post ill make some disclaimer here, like the post where i type above

1. if asus dev told that wasn't the temp they check, im more then welcome to receive some guide as to which temp they look in the log.

2. im not an expert in android dev, just have the exp to make some apps and game in the past, nothing spectacular like OS creation or related topic, but as i have some degree in this field i can read the log.

[EgorDa]

I asked other employees ASUS, who also contacted the engineers. They said that in order for the overheating to end, you still need to use the phone so that it is optimized🤷‍:male_sign:

[Sam1991]

What a B.S!!!

[Disappointed_us]

Either Mattias or the developer making fool to customers. If snowdance doesn't show up, we will get fool by his reply and end up nothing. 

[Sam1991]

@snowdance showed up brother. He said what he had to and he posted the pictures.