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Everyone, I have a BAD news for the next coming update

Sam1991
Rising Star II

I followed up with @Mattias_ASUS regarding overheating issue on A14 build71. Apparently, the dev team didn't find anything unusual ironically. I attached a picture of our conversation. I tried everything I could to get us a fix but it turned out as sth that I didn't see coming at all.

Screenshot_20240422-194507~2.png

 

:cross_mark::cross_mark:Edited :cross_mark: :cross_mark: 

One of the users is a developer . @snowdance 

He found and circled the temperature for whomever it may concern ! After sending logs for many times , devs still don't accept it and say they haven't found anything ! Impossible ! Why are they pretending like it's nothing and it's not there?????

Have look at these pictures below.

snowdance_0-1713808598590.png

 

snowdance_1-1713808777619.png

 

Correct me if I'm wrong , but how many times do we have to send our logs and get ignored by dev team ? Not acceptable.

@Falcon_ASUS @Titan_ASUS 

As a customer who paid a lot for a premium phone , I deserve an answer here. Reply !

 

:cross_mark::cross_mark:Edited :cross_mark: :cross_mark: :cross_mark:  

Mattias has just sent me a messaged and he said : " The team is not done checking logs, the log from snowdance is being worked on.I will update when I get more information."

:cross_mark:Users that haven't still sent their logs please do as it might help them to fix the issues soon.

45 REPLIES 45

snowdance
Rising Star II

ill wait for the next update, if nothing improved by then, ill go to the near service center and obtain writen statement from them and procceed to draft a lawsuit against asus. ill make thread if anyone willing to join or provide help by then.

You can count on me pal. You have my full support .

You have my full support aswell buddy start the thread

Count on me for the complaint.

You have all my support.

MiroS
Rising Star I

One big tragedy, the whole ASUS company that I donkey didn't learn my lesson and after rog2 and rog 5 I went back to ROG8... this is my last phone from ASUS, I prefer to buy an external trigger but I will have a usable phone... After all, it is impossible that in 3 months they will not solve anything, but that nothing at all ....