04-22-2024 08:39 AM - edited 04-23-2024 03:38 AM
I followed up with @Mattias_ASUS regarding overheating issue on A14 build71. Apparently, the dev team didn't find anything unusual ironically. I attached a picture of our conversation. I tried everything I could to get us a fix but it turned out as sth that I didn't see coming at all.
:cross_mark::cross_mark:Edited :cross_mark: :cross_mark:
One of the users is a developer . @snowdance
He found and circled the temperature for whomever it may concern ! After sending logs for many times , devs still don't accept it and say they haven't found anything ! Impossible ! Why are they pretending like it's nothing and it's not there?????
Have look at these pictures below.
Correct me if I'm wrong , but how many times do we have to send our logs and get ignored by dev team ? Not acceptable.
As a customer who paid a lot for a premium phone , I deserve an answer here. Reply !
:cross_mark::cross_mark:Edited :cross_mark: :cross_mark: :cross_mark:
Mattias has just sent me a messaged and he said : " The team is not done checking logs, the log from snowdance is being worked on.I will update when I get more information."
:cross_mark:Users that haven't still sent their logs please do as it might help them to fix the issues soon.
04-22-2024 09:45 PM
ill wait for the next update, if nothing improved by then, ill go to the near service center and obtain writen statement from them and procceed to draft a lawsuit against asus. ill make thread if anyone willing to join or provide help by then.
04-22-2024 09:48 PM
You can count on me pal. You have my full support .
04-23-2024 04:33 AM
You have my full support aswell buddy start the thread
04-24-2024 06:30 AM
Count on me for the complaint.
You have all my support.
04-22-2024 11:32 PM
One big tragedy, the whole ASUS company that I donkey didn't learn my lesson and after rog2 and rog 5 I went back to ROG8... this is my last phone from ASUS, I prefer to buy an external trigger but I will have a usable phone... After all, it is impossible that in 3 months they will not solve anything, but that nothing at all ....