05-22-2021 01:42 AM
05-23-2021 10:50 PM
Please tell us some basic information before asking for help:
- Model Name:asus rog phone 5
- Firmware Version: lates
- Rooted or not:no
- Frequency of Occurrence:twice since yesterday
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
The phone shows it has still 19% battery left but shuts down and when i connect to charger it starts from 0%, i’m using dinamic mode, and only use ultra durable during sleep time.
would like clarification on this? Is this software related?
Asus rog phone 5 shuts down with battery left
karthikraina4043Both try factory reset and also make sure that you both are on latest software version
Comment on this
05-26-2021 03:36 AM
ronald1985This solved it for me. Thank you!
Sounds like you need battery calibration.
Take a read and perform the steps mentioned in the below article:
05-26-2021 04:56 AM
MATANZAGlad to hear it had worked 🙂
This solved it for me. Thank you!
05-29-2021 10:38 AM