ASUS - ZenTalk

MATANZA · ‎05-22-2021

Please tell us some basic information before asking for help:
Model Name:asus rog phone 5
Firmware Version: lates
Rooted or not:no
Frequency of Occurrence:twice since yesterday
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
As title.
The phone shows it has still 19% battery left but shuts down and when i connect to charger it starts from 0%, i’m using dinamic mode, and only use ultra durable during sleep time.
would like clarification on this? Is this software related?

ronald1985 · ‎05-22-2021

MATANZA
Please tell us some basic information before asking for help:
Model Name:asus rog phone 5
Firmware Version: lates
Rooted or not:no
Frequency of Occurrence:twice since yesterday
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
As title.
The phone shows it has still 19% battery left but shuts down and when i connect to charger it starts from 0%, i’m using dinamic mode, and only use ultra durable during sleep time.
would like clarification on this? Is this software related?

Asus rog phone 5 shuts down with battery left

Sounds like you need battery calibration.
Take a read and perform the steps mentioned in the below article:

How to calibrate the battery on your Android phone or tablet | NextPit

karthikraina404 · ‎05-22-2021

Comment on this

ronald1985 · ‎05-23-2021

karthikraina4043
Comment on this

View post

Are you getting the same? Phone shutting down with battery left? If so, you need to do the same.

Saifuddin · ‎05-23-2021

karthikraina4043
Comment on this

View post

What the frack , face unlock 19% usage and andriod system 6% , u need a factory reset ASAP!!! and also disable face unlock