Asus rog phone 5 shuts down with battery left
Please tell us some basic information before asking for help:
- Model Name:asus rog phone 5
- Firmware Version: lates
- Rooted or not:no
- Frequency of Occurrence:twice since yesterday
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
The phone shows it has still 19% battery left but shuts down and when i connect to charger it starts from 0%, i’m using dinamic mode, and only use ultra durable during sleep time.
would like clarification on this? Is this software related?