Asus rog phone 5 shuts down with battery left

edited June 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:asus rog phone 5
  2. Firmware Version: lates
  3. Rooted or not:no
  4. Frequency of Occurrence:twice since yesterday
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


As title.

The phone shows it has still 19% battery left but shuts down and when i connect to charger it starts from 0%, i’m using dinamic mode, and only use ultra durable during sleep time.

would like clarification on this? Is this software related?


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