05-10-2023 09:43 PM
After updating my Rog phone 5s to Android 13, wifi and hotspot stopped working. I reset the phone also. It just won't connect to Wifi at all. There is some issue with the update. I hear many complaints about the same issue. Please rectify it asap
05-11-2023 05:59 PM
Hi @VenkaiahReddy ,
we're sorry for any inconvenience that may caused.
according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657/
Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?
Thank you.
05-12-2023 12:36 AM
I can't even turn on wifi. Please look at the complaints. Issue is with update of Android 13. So many people complaining about the same. Why don't you take any action? Release a patch/ update to fix this.
05-12-2023 12:45 AM
Hi @VenkaiahReddy ,
Sorry for the inconvenience that may caused.
We've send you a messege, please kindly check the PM box at the top right corner.
Thank you.
05-13-2023 08:54 AM
I have issue with after updating to android 13 latest update. OEM unlock disappeared from developer options. 4G and 5G not working. no internet from both sim slot, even after factory reset.