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ROG6D Suddenly died

user032
Star I

I was just charging it while using the hotspot for my laptop when it suddenly just died.

I have tried:
Plugging it in again
Plugging in the side port
Changing the charging brick to a different plug
Changing the wire

Changing the brick
Plugging it into the PC

Holding down the power button
Holding down the power button and volume buttons

none of the above gave any response and not even lights show up when plugged in, its fully unresponsive.

It was working perfectly fine the whole day and for the past half a year that i have bought this phone. Any advice or fixes?

 

5 REPLIES 5

0nly3sy
Star III

Hey, how much % did your ROG phone 6D have before it dies. And try changing the phone for 5-10 minutes and wait until it turns on. If that also doesn't work then you need tor repair your phone 

user032
Star I

it died around 80% ish i think.

charged it for like 2 hours and its back up again, though now im not sure if i should continue using this phone if it would just give me jumpscares for an hour or two randomly throughout the day and then popping back.

is this a common issue for asus phones? because i am certainly looking for some replacements if so.

 

It sounds like a battery or motherboard issue. Please go to a near service and replace the battery or/and the motherboard to avoid more damaging your phone 

Hello @user032 

This is not normal behavior for the Phone, if this happens again please reach out to your closest ASUS Service Center for further evaluation.