10-19-2024 04:08 AM
I was just charging it while using the hotspot for my laptop when it suddenly just died.
I have tried:
Plugging it in again
Plugging in the side port
Changing the charging brick to a different plug
Changing the wire
Changing the brick
Plugging it into the PC
Holding down the power button
Holding down the power button and volume buttons
none of the above gave any response and not even lights show up when plugged in, its fully unresponsive.
It was working perfectly fine the whole day and for the past half a year that i have bought this phone. Any advice or fixes?
10-19-2024 04:58 AM
Hey, how much % did your ROG phone 6D have before it dies. And try changing the phone for 5-10 minutes and wait until it turns on. If that also doesn't work then you need tor repair your phone
10-19-2024 06:20 AM
it died around 80% ish i think.
charged it for like 2 hours and its back up again, though now im not sure if i should continue using this phone if it would just give me jumpscares for an hour or two randomly throughout the day and then popping back.
is this a common issue for asus phones? because i am certainly looking for some replacements if so.
10-21-2024 02:48 AM
It sounds like a battery or motherboard issue. Please go to a near service and replace the battery or/and the motherboard to avoid more damaging your phone
10-23-2024 12:46 AM
Hello @user032
This is not normal behavior for the Phone, if this happens again please reach out to your closest ASUS Service Center for further evaluation.