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After updating to Android 13, wifi and hotspot is not working

VenkaiahReddy
Star I

After updating my Rog phone 5s to Android 13, wifi and hotspot stopped working. I reset the phone also. It just won't connect to Wifi at all. There is some issue with the update. I hear many complaints about the same issue. Please rectify it asap

13 REPLIES 13

Aureliannn_ASUS
Moderator
Moderator

Hi @VenkaiahReddy ,

we're sorry for any inconvenience that may caused.

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

I can't even turn on wifi. Please look at the complaints. Issue is with update of Android 13. So many people complaining about the same. Why don't you take any action? Release a patch/ update to fix this.

Hi @VenkaiahReddy ,

Sorry for the inconvenience that may caused.

We've send you a messege, please kindly check the PM box at the top right corner.

Thank you.

Byu
Star III

I have issue with after updating to android 13 latest update.   OEM unlock disappeared from developer options. 4G and 5G not working.  no  internet from both sim slot,  even after factory reset.