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Zenscreen Go no light, not turning on

System: Windows 11
Battery or AC: both
Model: Zenscreen Go MB16 AHP
Frequency of occurrence: will not turn on
Reset OS:
Screenshot or video:
Detailed description::

Rising Star II
Hi there,
Here we mainly discuss laptop related issues.
For your Zenscreen no power on issue, I would suggest you contact our local call center to have further assistance.
Please refer below link to find the contact center in your area.
ASUS - Contact UsThank you.

Rising Star II
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