10-24-2020 08:25 PM
Solved! Go to Solution.
11-11-2020 09:26 PM
11-11-2020 10:00 PM
11-11-2020 10:10 PM
NelsuXHello NelsuX,I updated the last BIOS to 309, and I already noticed some Issues:
- Aura creator isn't working, it detects the keyboard, but the software doesn't allow me to use this device. Just allow me to config the tuf mouse, then I can only apply basic light efects to the keyboard using armoury crate illumination feature.
- Armoury Crate isn't working properly, it isn't showing the GPU and CPU statics correctly, GPU an CPU frequency and using are missing.
- Aura Sync doesn't detect the keyboard to sync it with the mouse.
I can't believe i'm facing this issue using brand-new laptop.
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11-11-2020 11:41 PM
Blake_ASUSThe softwaare came with the laptop. I did what you just told me and nothing changed.https://zentalk.asus.com/en/discussion/comment/132319#Comment_132319
Hello NelsuX,
Does the Aura Creator come with your laptop initially? or you install it afterward?
the keyboard RGB of this device is set up, it can not be customize.
and for your armoury crate issue, please kindly use the Armoury Crate & AURA Creator Installer from below link
to reinstall the drivers in the correct order with one tool.
https://www.asus.com/supportonly/Armoury%20Crate/HelpDesk_Download/
Thank you.
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11-12-2020 10:29 AM