@zest05 I would recommend contacting the customer service at your location to inquire about the status of your delivery. The following is the contact information: https://www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.
@zest05 If the inspection shows no CID and the product is still under warranty, there will be no charges for the repair and inspection. However, the actual situation must be confirmed by the service center's assessment. [Notebook] Customer Induced Damage (CID) criteria Sorry for any inconvenience it may be caused.
