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need to send my laptop for repair

zest05
Star I

i have send a request yesterday for my laptop repair, but til now no one comes to get it. how can i contact asus for this matter#rogstrix17

 

 

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just to clarify things sir, since i just bought the laptop all the payments will be covered right?

 

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Falcon_ASUS
Moderator
Moderator

@zest05 
I would recommend contacting the customer service at your location to inquire about the status of your delivery.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.

just to clarify things sir, since i just bought the laptop all the payments will be covered right?

 

@zest05 
If the inspection shows no CID and the product is still under warranty, there will be no charges for the repair and inspection.
However, the actual situation must be confirmed by the service center's assessment.
[Notebook] Customer Induced Damage (CID) criteria
Sorry for any inconvenience it may be caused.