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My new zen screen has no power

shannonmenaul
Star I
System:
Battery or AC:
Model:
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2 REPLIES 2

shannonmenaul
Star I
Hi, my Zen Screen has no power, it is brand new and I am using the c to c cable provided with the screen. Do you know why?

Blake_ASUS
Community Legend II
Hi there,
Can you specify the monitor model?
And do you mean you have connected the zen screen to the adapter and it would not charge?
Thank you.