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Mediatek Wi-Fi driver causes BSODs on ASUS ROG G713QM

abozhin
Star I
System: Windows 10
Battery or AC: Battery&AC
Model: G713QM
Frequency of occurrence: FREQUENT
Reset OS: No, fresh install
Screenshot or video: Can't assign there
========================
Detailed description:mtkwl6ex.sys 3.0.1.1050 causes constant BSODs (SYSTEM SERVICE EXCEPTION) on Windows 10. Tried to reinstall this driver - didn't help. Please release a more reliable driver, the current version is broken.
43 REPLIES 43

Tiến_Đức
Star II
Hi Blake,
In my case, the MultiAntenna Service on my device was 3.1.0.
I have just updated this driver as your instruction.
(oh i mean uninstall old one)
Thank you

BEFORE
screenshot-5.jpg
AFTER
screenshot-1.jpg

Blake_ASUS
Community Legend II
Tiến Đức

Hi Blake,

In my case, the MultiAntenna Service on my device was 3.1.0.

I have just updated this driver as your instruction.

(oh i mean uninstall old one)

Thank you

BEFORE

screenshot-5.jpg

AFTER

screenshot-1.jpg


View post
Hello Tien,
Thank you so much for the quick update.
I hope it helps to resolve the issue.

Tiến_Đức
Star II
Hi Blake,
It's been 5 days since I updated Multi Antenna Service the BOSD has stopped (at least for now). So I guess the antenna driver is the root cause.
But the problem is my wifi connection is not stable since the new antenna driver installed. After 1-2hours the wifi connection icon turn into no connection icon and my laptop cannot connect to the internet. Others device like my phone & smart TV are still connect so it quite annoying when playing some online games.
Oh I almost forgot, after the wifi icon turn into no connection, I have to wait about 3-5 mins & the connection back 2 normal. If I want to connect right away I have to disconnect & reconnect manually.

image.png

Can you help me with this problem ?

Blake_ASUS
Community Legend II
Tiến Đức

Hi Blake,

It's been 5 days since I updated Multi Antenna Service the BOSD has stopped (at least for now). So I guess the antenna driver is the root cause.

But the problem is my wifi connection is not stable since the new antenna driver installed. After 1-2hours the wifi connection icon turn into no connection icon and my laptop cannot connect to the internet. Others device like my phone & smart TV are still connect so it quite annoying when playing some online games.

Oh I almost forgot, after the wifi icon turn into no connection, I have to wait about 3-5 mins & the connection back 2 normal. If I want to connect right away I have to disconnect & reconnect manually.

image.png

Can you help me with this problem ?


View post
Hello Tien,
would you mind to create another thread to continue this discussion?
and is there more than one wifi hotspot in the room you are staying?
Thank you.

Tiến_Đức
Star II
Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/182419#Comment_182419

Hello Tien,

would you mind to create another thread to continue this discussion?

and is there more than one wifi hotspot in the room you are staying?

Thank you.


View post
Hi Blake,
Ok I will create another thread for the new problem (if needed).
Btw, I have 2 router in my house maybe that's the problem.
And the BSOD has stop
Thank to you Blake.
Best regards.