ASUS - ZenTalk

abozhin · ‎07-30-2021

System: Windows 10
Battery or AC: Battery&AC
Model: G713QM
Frequency of occurrence: FREQUENT
Reset OS: No, fresh install
Screenshot or video: Can't assign there
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Detailed description：mtkwl6ex.sys 3.0.1.1050 causes constant BSODs (SYSTEM SERVICE EXCEPTION) on Windows 10. Tried to reinstall this driver - didn't help. Please release a more reliable driver, the current version is broken.

Blake_ASUS · ‎08-09-2021

Dear all,
The new driver V3.00.01.1100 has been released on the support website
ROG Strix G17 G713 | 2021 ROG Strix G17 | Gaming Laptops｜ROG - Republic of Gamers｜ROG Globalplease download the new version
go to device manager>find "MediaTek MT7921">right click and chose "properties">chose "uninstall device(U)">make sure you check on the "delete driver of this device" then uninstall device
install the new version
Let me know if the BSOD still happen.
(Please kindly understand that I adjust it to Accepted answer just to stick this post to the front)
Thank you so much.

View solution in original post

Blake_ASUS · ‎08-16-2021

Dear all,
Thank you all so much for the feedback.
There is another thing we need to check.
Can you help to find out if the MultiAntenna Service on your device is version 3.1.1 or even earlier ones?
Please kindly help to update it to V3.1.3
ROG Strix G17 G713 | 2021 ROG Strix G17 | Gaming Laptops｜ROG - Republic of Gamers｜ROG GlobalAnd I have asked for some log in PM, please kindly help.
Thank you so much.

View solution in original post

vladtirila · ‎07-31-2021

Exact same thing happening on my ROG Strix G513QR. The only temporary fix I have is to delete and reinstall the driver. This only holds for the day and the next time I shut down and start my laptop I have to do it again. The driver is shot and needs a stable version.

Tiến_Đức · ‎07-31-2021

Same problem with my asus Rog strix G15 G513QC.
Win 10 64bit 2004 bulid 19041
I have tried to reinstall the driver and yet it still happened.
Frequency of occurrence: Very frequently

Blake_ASUS · ‎08-03-2021

Dear all,
Can you help to specify the Wifi driver version that is having this issue ?
I have reported for more support about this.
Thank you.

abozhin · ‎08-03-2021

Blake_ASUS
Dear all,
Can you help to specify the Wifi driver version that is having this issue ?
I have reported for more support about this.
Thank you.

View post

Hi Blake, thank you for your response!
As a specified in the first post - this is mtkwl6ex.sys 3.0.1.1050.

ASUS - ZenTalk

Mediatek Wi-Fi driver causes BSODs on ASUS ROG G713QM