FA506IV Display Issue

[KGU]

System: Asus TUF Gaming A15 - FA506IV (Windows 10, Ryzen 7 4800H with 16GB RAM and NVIDIA RTX 2060)
Battery or AC: Both
Model: Asus TUF Gaming A15 - FA506IV
Frequency of occurrence: First time boot everyday
Reset OS: Yes
Screenshot or video: Yes
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Detailed description：

Everyday when i boot the laptop for the first time i get the lines on display. But when i open any browser/file explorer etc it goes away.. Once i close all open windows and come back to desktop the issue persists for atleast 1 hour.

[Falcon_ASUS]

KGU

@Falcon_ASUS First boot yes.. The problem exists for at least 30 - 45 minutes when I boot the laptop for the first time in the day.. After 1 hour of laptop usage it disappears.. Funny thing is if I open task manager or File explorer during first boot there are no issues.

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@KGU
If there is a bright line in the BIOS, I would suggest you bring back your laptop to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused. 

[KGU]

@Falcon_ASUS Not exactly like a white line, it is as if the bottom part of the screen is struggling to display the entire view.. Like white and black and some random colours..

Thank you so much for helping out here.. Will take it to a service centre asap.

[KGU]

@Falcon_ASUS Btw.. The issue started when I installed a trial version of Adobe Photoshop in order to learn some graphic designing.. Forgot to mention this

[willjoe2442]

Firstly, check if your laptop's brightness level is set to maximum. If the display is still dim, try restarting the device. This could just be a system error that can be resolved by restarting the device. Also, check if the AC adapter cord is loose and firmly connect it to the outlet and laptop.

Regards,
Will

[ASUS_Bot]

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