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Black Screen Hardware malfunction ASUS TUF Dash F15

Star I

My device serial number is N6NRCX1********. Whenever I am on online meeting (  using webcam and mic are turned on)  this laptop suddenly gets turned off and show off black screen #AsusTUFDashF15. 


Its a humble request that I am a Masters Student and I need this laptop to function flawlessly so that I can along with studies. 


I need it to be fixed



Are you experiencing the same issue with all video-dependent apps, or is it only occurring with specific ones?
If the problem is specific to certain apps, please try removing and reinstalling the problematic app.
If the issue occurs with all video-dependent apps, we would suggest you try uninstalling the graphics card and camera from the Device Manager, then reinstall the graphics card and camera drivers, and check if the issue improves. 
[Notebook/AIO] Troubleshooting - Main (Internal) Display problem
[Notebook/Desktop/AIO] Troubleshooting - How to fix Camera problem
If the problem persists, we recommend backing up your data and performing a system restore to check.
[Windows 11/10] How to reset the PC

If the issue still remains, we advise you to take your laptop to our repair center for further examination.
The following is the contact information: 

Also you can contact the local service center for help.
The following is the contact information: 

Sorry for any inconvenience it may be caused.