I have a ROG Strix G733ZW laptop , and after updating to Windows 11 (KB5029351), it experiences a black screen when using the power adapter. This issue is quite peculiar. The basic details are as follows: Windows version - Windows 11 Pro 10.0.22621, BIOS version - 324. The problems encountered are as follows:
When using the discrete graphics card output mode and powered by the 250W power adapter, the screen goes black. However, when powered by Type-C (100W) or the battery, it works normally.
When using the hybrid output or automatic adjustment display mode and powered by the 250W power adapter, the screen doesn't go black, but the discrete graphics card cannot be detected. Only the integrated graphics card functions (code43).
Actions I have taken:
- Held down the power button for 40 seconds to reset the hardware (did not work).
- Cleaned the interior of dust, the memory, and the hard drive (did not work).
- Updated the BIOS to 324(did not work).
Currently, I am using the discrete graphics card output along with 100W Type-C power (everything is normal). What else can I do to resolve this issue? If you can help me, let me know. Thanks!!!
