Black lines appearing below the screen asus Tuf A15 with 144 Hz refresh rate

[Ascender]

System: Asus Tuf A15
Battery or AC: both
Model: FA506IH
Frequency of occurrence: all the time
Reset OS: Done / Updated to windows 11 too
Screenshot or video:
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Detailed description：Black lines appearing at the bottom of the screen in 144Hz but not in 60 Hz, tried reset, reinstalling drivers, now with windows 11
with 144 HZ


with 60 HZ



the system is out of warranty, any idea on what the issue is with these black lines?

[khareom29]

@amantiwari78632 how did you solve the issue. I'm having the same problem. Please help me if you know what to do

[Blake_ASUS]

khareom29

@amantiwari78632 how did you solve the issue. I'm having the same problem. Please help me if you know what to do

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Hi there,
Which model do you have ? Also FA506IH?
Thank you.

[khareom29]

@Blake_ASUS i have FA506II.my raedon software gets automatically uninstalled and then half black screen appears.
it becomes alright if the software is there.
although my asus logo screen is half black anyway and also when i switch to 144 hz the half black screen appears.

[Blake_ASUS]

khareom29

@Blake_ASUS i have FA506II.my raedon software gets automatically uninstalled and then half black screen appears.

it becomes alright if the software is there.

although my asus logo screen is half black anyway and also when i switch to 144 hz the half black screen appears.

View post

Can I have a picture of the issue?
And please try to update BIOS and make sure that your Windows update is completed.
And which raedon software do you mean? which software is it?
Thank you.

[khareom29]

i'm talking about raedon driver software(adrenalin)