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Black lines appearing below the screen asus Tuf A15 with 144 Hz refresh rate

Ascender
Star I
System: Asus Tuf A15
Battery or AC: both
Model: FA506IH
Frequency of occurrence: all the time
Reset OS: Done / Updated to windows 11 too
Screenshot or video:
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Detailed description:Black lines appearing at the bottom of the screen in 144Hz but not in 60 Hz, tried reset, reinstalling drivers, now with windows 11
with 144 HZ
img-20211130-123426.jpg

with 60 HZ
img-20211130-123409.jpg


the system is out of warranty, any idea on what the issue is with these black lines?

28 REPLIES 28

GEEK_ASUS
Rising Star II
emrulmax2

I have the same problem in BIOS loading time


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Hi there,
What's the model of your unit? Also FA506IH?
Is the BIOS updated to latest version? Please provide your BIOS verison.
Thank you.

kundanyadav41
Star I
Any Update regarding the display we have to change or what, I know ASUS aint gonna reply a lot of tuf users started to face this issue recently

GEEK_ASUS
Rising Star II
kundanyadav41

Any Update regarding the display we have to change or what, I know ASUS aint gonna reply a lot of tuf users started to face this issue recently


View post
Hi there,
If you are having black screen in BIOS as well, pleas kindly send the laptop to our service center.
Sorry for the inconvenience caused.
Thank you.

kundanyadav41
Star I
JoshMaN

@amantiwari78632 Did u manage to get ur screen fixed?. Can you please tell me the updated


View post
JoshMaN

@amantiwari78632 Did u manage to get ur screen fixed?. Can you please tell me the updated


View post
Download the CRU Software from Google and add a refresh rate like 120 or 135 to solve this issue,
Thanks
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