Asus Zenscreen Touch after firmware update speaker not working

[JH_80]

System: Windows 11 Pro
Battery or AC: Both
Model: Asus Zenscreen Touch
Frequency of occurrence: After firmware update
Reset OS:
Screenshot or video:
========================
Detailed description：Like the title said, after updating device's firmware from Asus zenscreen touch support website built-in speaker not working anymore. I connect it several device (Ps4, Laptop, Samsung mobile phone) and connection cable (HDMI and USB-C) to try but audio not comming from speakers. Thanks for all advice.

[Falcon_ASUS]

JH_80

1. System: Windows 11 Pro
2. Battery or AC: Both
3. Model: Asus Zenscreen Touch
4. Frequency of occurrence: After firmware update
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：Like the title said, after updating device's firmware from Asus zenscreen touch support website built-in speaker not working anymore. I connect it several device (Ps4, Laptop, Samsung mobile phone) and connection cable (HDMI and USB-C) to try but audio not comming from speakers. Thanks for all advice.

Asus Zenscreen Touch after firmware update speaker not working

@JH_80
Here we mainly discuss the issues/questions related to ASUS laptop.
For your ZenScreen questions, I suggest you contact our local call center to have further assistance.
Please refer to below and find the link of local call center.
ASUS - Contact UsSorry for any inconvenience it may be caused. 

[ASUS_Bot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.